Friday: an experiment in chemistry, game theory, and sleep depravation

At about 39 consecutive hours without sleep now.  I've reached the point where I start to doze without realizing it and dream for a minute or two, my brain picking up where reality left off.  Then I snap out of it again and unfortunately can't remember much other than everything started getting weird for a moment there.  Normally, that doesn't start happening until around hour 50, but working two 13hr days over this sleepless span of time has sped up the fatigue a little.

We were doing an inventory and going through all the cleaning supplies in the janitor's closet the other day.  Someone must have mixed up some chemicals or something, because today most of the glass in the lobby was horribly streaked.  It must have created some kind of sediment that looked like hard water all over the windows, only it was quite a bit more tenacious.  Sami and I went through all our various cleaning products with little to no effect on the streaks, even very carefully applying some of the hydrocloric acid-based toilet cleaner.  Eventually Sami managed to find a combination of techniques that cleaned off the streaks.  Meanwhile, I carefully emptied all our spray bottles of window cleaner down the drain (individually with the water runnung) and refilled them properly.

I got the chance to weild my general manager authority while dealing with some troublesome customers as they tried to take their Starbucks into the theatres with them.  You'd expect people to complain more about the outrageous prices, but it still surprises me how shocked and offended people are when you tell them they can't bring in outside coffee,or ice cream or buckets of chicken.  Today I argued with the two women in question for almost five minutes, and at one point even had to physically block their path when they tried to just walk in anyway.
They asked to speak with a manager.  That's me.
They wanted the general manager.  Still me.
Who was my superior then?  Here's his card.  He lives in another state.

All said politely and calmly with my fake plastic smile in place.  It's a little worrying to me on some level, how good I've gotten at that smile.